An interpretive approach to evaluating information systems: A content, context, process framework

被引：77

作者：

Stockdale, Rosemary ^{[1
]}

Standing, Craig

机构：

[1] Massey Univ, Inst Informat & Math Sci, Auckland, New Zealand

[2] Edith Cowan Univ, Sch Management Informat Syst, Perth, WA 6027, Australia

来源：

EUROPEAN JOURNAL OF OPERATIONAL RESEARCH | 2006年 / 173卷 / 03期

关键词：

evaluation; CCP framework; interpretive case;

D O I：

10.1016/j.ejor.2005.07.006

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

An evaluation framework is proposed reflecting the content, context, process (CCP) perspective developed from existing IS literature. Evaluation is guided by addressing the questions: why is the evaluation is being done? What is being evaluated? Who affects the evaluation? When is the evaluation taking place? And how is the evaluation to be carried out? The framework reflects the identified need for more holistic processes for evaluating information systems and explains the role of interpretive methodologies in identifying the complex interplay of issues. The framework reflects the social, political and cultural factors that influence the economic benefits and emphasises the need for an integrated approach to evaluation. (c) 2005 Elsevier B.V. All rights reserved.

引用

页码：1090 / 1102

页数：13

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