A model of work-family conflict and well-being among Malaysian working women

BACKGROUND: Work and family are the two most important domains in a person's life. Lack of balance between work and family can lead to adverse consequences such as psychological distress; however, the effect of work-family conflict on psychological distress might be mediated by job and family dissatisfaction. OBJECTIVES: This study examines a model of the four dimensions of work-family conflict and their consequences on psychological distress. In particular, we test whether job and family satisfaction mediate the effect of the four dimensions of work-family conflict on psychological distress. METHODS: This cross-sectional study was conducted among 567 Malaysian women who are working in the public services. RESULTS: Structural Equation Modeling confirmed the mediating role of family satisfaction in the effect of strain-based work interference into family and time-based family interference into work on psychological distress. In addition, our results revealed a significant path that links job to family satisfaction. Moreover, time-based work interference into family and strain-based family interference into work significantly and negatively affect job satisfaction, which in turn influence family satisfaction and eventually affect psychological distress. CONCLUSION: The results of our study show that organizations need to develop and adapt family friendly policies to mitigate level of employees' work-family conflict.