A SOFTWARE DEVELOPMENT APPLICATION FOR SUSTAINABLE AIRPORT PERFORMANCE ANALYSIS

Background: In today's rapidly changing global economy, airports have an important role in the social, cultural, and economic development of societies and in building bridges between interconnected markets. Sustainability requires a balance between economic, social, and environmental processes and performance-based progress in efforts on all three dimensions at an optimum level. Therefore, sustainable performance measurement and management is an important function for the control of airports. The suitability of investments in airports to respond to the increasing needs and expectations of the future can be realized through a rational structure that operates technologically, effectively, and efficiently. The need for this structure to be sustainable with above-average performance further increases the importance of the issue. This study aims to develop a sustainable performance software for airports by conducting a sustainable performance analysis based on multiple variables. Methods: For sustainable performance analysis at airports, it is important to include economic, social, and environmental parameters, which are the three sub-dimensions of sustainability, in all strategic, tactical, and operational processes and decision-making mechanisms. For the performance analysis of airports, the DEMATEL Method, and the Objectives Matrix (OMAX) Method, which evaluates all the criteria together, were used to weight various performance indicators. Results: The most important criterion at Antalya Airport, which is also the most affected by other criteria, is "economic". Sustainable performance scores of Antalya Airport for 2018 and 2019 were calculated. The airport's performance in 2019 is higher compared to 2018. Conclusions: The biggest achievement of this research is thought to be developing a "Sustainable Performance Software" for national and international airports. This study will also contribute to the emergence of studies that will reveal the performances of other airports and compare their past performances with their current and national performances.