The application of social psychology theories and concepts in hospitality and tourism studies: A review and research agenda

被引:43
|
作者
Tang, Liang [1 ]
机构
[1] Iowa State Univ, Coll Human Sci, Dept Apparel Educ Studies & Hospitality Managemen, Ames, IA 50011 USA
关键词
Social psychology; Review; Theory; Concept; IMPRESSION MANAGEMENT; EXPECTANCY DISCONFIRMATION; INDIVIDUAL-DIFFERENCES; INTEGRATIVE MODEL; SERVICE RECOVERY; SELF-CONGRUITY; JUSTICE THEORY; BEHAVIOR; SATISFACTION; LEADERSHIP;
D O I
10.1016/j.ijhm.2013.09.003
中图分类号
F [经济];
学科分类号
02 ;
摘要
The purpose of this study was the review of 282 papers that pertain to the application of social psychology theories and concepts presented in 12 leading academic journals published between 1999 and 2012. The papers were sorted by theory and concept, application level, journal, publication year, subject area, and statistical technique. The most frequently used theories were found to be social exchange, equity, and cognitive dissonance theories. The present paper offers a pioneering attempt to evaluate the use of social psychology theories and concepts in hospitality and tourism studies as well as identifying future research opportunities. (C) 2013 Elsevier Ltd. All rights reserved.
引用
收藏
页码:188 / 196
页数:9
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