Enabling Business Domain-Specific e-Collaboration: Developing Artifacts to Integrate e-Collaboration into Product Costing

With the rise of digitalization and knowledge work, the relevance of e-collaboration in and among enterprises continues to increase. However, in the discrete manufacturing industry, whose product costing requires ample communication, coordination, and information exchange, we detected a particular lack of collaboration support in product costing. In response, we established the concept of Business Domain-Specific e-Collaboration, which focuses on integrating e-collaboration into the core process of product costing. In this paper, we present how we developed and evaluated that concept from the perspective of design science.