Research of Insurance Business Process Outsourcing Benefits, Models and Risks

In the insurance industry, it has become paramount to the business plan for an insurer to consider outsourcing some of its functions. By further understanding the reward, model and risk associated with these options, an insurer may establish its needs, weigh its options and identify the best solution based upon a clearer understanding of solutions and risk avoidance or mitigation. This paper is intended to present several industry findings regarding outsourcing, including bringing out the benefits, throwing light on BPO models, and analyzing some of risk factors involved in the whole cycle of outsourcing.