Improving healthcare quality: A technological and managerial innovation perspective

被引:27
|
作者
Kim, Rachel H. [1 ]
Gaukler, Gary M. [2 ]
Lee, Chang Won [3 ,4 ]
机构
[1] Alliant Int Univ, Alhambra, CA USA
[2] Claremont Grad Univ, Drucker Sch Management, Claremont, CA USA
[3] Hanyang Univ, Sch Business, Operat & Serv Management Area, Seoul, South Korea
[4] Hanyang Univ, Sch Business, Healthcare MBA Track, Seoul, South Korea
关键词
Healthcare quality; Healthcare technology and information innovation; Healthcare process and system performance; Healthcare value and supply chain; KNOWLEDGE CREATION; AMBULATORY-CARE; HOSPITALS; MANAGEMENT; PRODUCT; NETWORKS; SYSTEMS; IMPLEMENTATION; DYNAMICS; STRATEGY;
D O I
10.1016/j.techfore.2016.09.012
中图分类号
F [经济];
学科分类号
02 ;
摘要
This paper provides an overview of the current state of the art in the field of healthcare quality, with a special focus on technological and managerial innovation. It also serves as an introduction to the special issue of healthcare quality and innovation. We synthesize the results of selected studies, emphasizing the themes of healthcare quality and innovation in terms of diversity of continental localities, study purpose, study methods, and topics discussed in each individual paper. Our review provides valuable information and strategic insights for healthcare policy makers and managerial decision makers in both the private and public sectors to use in planning and controlling healthcare quality, activities, and services. (C) 2016 Elsevier Inc. All rights reserved.
引用
收藏
页码:373 / 378
页数:6
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