ICT DECISION MAKING SUPPORT CHOICE OF THE ADEQUATE PROGRAM FOR BUSINESS INTELLIGENCE

In today's turbulent business environment, timely and high-quality business decisions are of vital importance. The effect of decision-making is transferred directly to the existence of a company, its performance and competitiveness. In the past, managers mostly made decisions based on their intuition. Due to different market conditions they then had opportunities to fix some errors made in the decision process. Nowadays the competition in the market is very rigorous and there are little or no opportunities for re-examination. Wrong business decisions are expensive in terms of poor results and can even ruin a company. Therefore, it is extremely important that the management is aware of various methods and techniques that support complex business decisions. In addition to models for decision-making processes, software solutions, also called decision support systems, are used to support managements work. One example is a program SidX (Simple Decision Expert, Pro Softlab, Slovenia), which offers a very simple user interface especially suitable for use in strategic decision-making situations. This paper deals with display methods for selecting the most appropriate software solution for business intelligence in a given company by using a decision support system SidX. The basic contribution to the business profession, presented in the paper, is the methodological approach to complex decision making.