Bringing Service Sciences into the Curriculum

被引:0
|
作者
Russell, Roberta S. [1 ]
Zobel, Christopher W. [1 ]
机构
[1] Virginia Tech, Dept Business Informat Technol, Blacksburg, VA USA
关键词
D O I
10.1007/978-0-387-76578-5_21
中图分类号
F [经济];
学科分类号
02 ;
摘要
This paper traces the development of Virginia Tech's Decision Support Systems and Operations Management majors, including plans to incorporate Service Sciences into a capstone seminar course and elective offering. Collaborative teaching between electrical engineering, computer science and business information technology as part of a Masters of Information Technology degree provides a basis for cross-functional cooperation in a service sciences initiative. The feasibility of creating a Center for Service Sciences, Quality and Innovation (SSQI) at the university is also discussed.
引用
收藏
页码:137 / 140
页数:4
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