Achieving knowledge management integration through EAI: a case study from healthcare sector

被引:5
|
作者
Themistocleous, Marinos [1 ]
Mantzana, Vasiliki [1 ]
Morabito, Vincenzo [2 ,3 ]
机构
[1] Univ Piraeus, Dept Digital Syst, Piraeus, Greece
[2] Bocconi Univ, I-20136 Milan, MI, Italy
[3] SDA Bocconi Sch Management, I-20136 Milan, MI, Italy
关键词
knowledge management; EAT; enterprise application integration; healthcare organisations; ENTERPRISE APPLICATION INTEGRATION;
D O I
10.1504/IJTM.2009.024117
中图分类号
T [工业技术];
学科分类号
08 ;
摘要
Healthcare Information Systems (IS) non-integrated nature is associated with inefficient data and knowledge exchange and reduction in healthcare care services' quality. Therefore, numerous medical errors occur that impact healthcare services. Healthcare organisations have used Enterprise Application Integration (EAT) to integrate IS. Literature indicates that EAT achieves integration at four layers namely: connectivity, transportation, transformation and process integration. We suggest that among others, EAT achieves Knowledge integration and propose a Revised Model for Integration Layers (REAL), tested through a case study. The results indicate that cases leading to medical errors and wrong prescription can be prevented by integrating knowledge through EAT.
引用
收藏
页码:114 / 126
页数:13
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