Low vision services in South Devon: a multi-agency, multi-disciplinary approach

Since 1994, the Low Vision Service in South Devon has been provided by a multi-agency, multidisciplinary team. The team comprises of staff from Devon Social Services Sensory Team, Optima Low Vision Services Ltd, Royal National Institute for the Blind (RNIB) Manor House, Devon and Torbay Special Education Services and South Devon Healthcare Trust. In the 9 years of operation this service has been independently audited twice for patient satisfaction levels and compliance level in the use of low vision aids (LVAs). The results of the most recent service audit questionnaire reveal a high and constant patient satisfaction level with 92% of patients who answered the question reporting that the service was sufficient to meet their needs. The number of patients who used LVAs at least weekly was 88% of those answering the question. Plans for the future expansion of the service include the further development of interdisciplinary working.