A model of perceived image, memorable tourism experiences and revisit intention

被引:369
|
作者
Zhang, Hongmei [1 ]
Wu, Yan [2 ]
Buhalis, Dimitrios [3 ]
机构
[1] Shanghai Normal Univ, Shanghai Inst Tourism, Shanghai, Peoples R China
[2] Anhui Normal Univ, Coll Terr Resources & Tourism Management, Wuhu, Peoples R China
[3] Bournemouth Univ, Dept Tourism & Hospitality, Poole, Dorset, England
基金
中国国家自然科学基金;
关键词
Country image; Destination image; Memorable tourism experiences; Revisit intention; International tourists; DESTINATION IMAGE; COUNTRY-IMAGE; BEHAVIORAL INTENTIONS; MEDIATION ANALYSIS; PLACE ATTACHMENT; PRODUCT-IMAGE; MEMORIES; LOYALTY; TRAVEL; SATISFACTION;
D O I
10.1016/j.jdmm.2017.06.004
中图分类号
F [经济];
学科分类号
02 ;
摘要
Limited research has investigated the antecedents and consequences of memorable tourism experiences (MTEs) empirically. This study helps fill this gap by developing a causal relationship model among perceived image (including country image and destination image), MTEs and revisit intention. The model's predictive capabilities are explored in international tourism context by using PLS-SEM. The results indicate that country image and destination image influence revisit intention via the mediating effect of MTEs. The 'perceived image-MTEsrevisit intention' model is supported with 43% of MTEs and 28.7% of revisit intention explained. In addition, this study provides a classification framework of destination attributes (i.e. country image and destination image) in international tourism context for future research and destination marketing practice.
引用
收藏
页码:326 / 336
页数:11
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