Examining the antecedents and consequences of trust in the context of peer-to-peer accommodation

被引:49
|
作者
Agag, Gomaa [1 ,2 ]
Eid, Riyad [3 ]
机构
[1] Nottingham Trent Univ, Nottingham Business Sch, Nottingham, England
[2] Univ Sadat City, Sadat City, Menofia, Egypt
[3] United Arab Emirates Univ, POB 15551, Al Ain, U Arab Emirates
关键词
Peer-to-peer accommodation; Trusting beliefs; Intention to book; Partial least squares structural equation modelling (PLS-SEM); PURCHASE TRAVEL ONLINE; E-COMMERCE; SHARING ECONOMY; CONSUMER TRUST; ELECTRONIC COMMERCE; MODERATING ROLE; CUSTOMER SATISFACTION; BOOKING INTENTIONS; MODELING APPROACH; NATIONAL CULTURE;
D O I
10.1016/j.ijhm.2019.04.021
中图分类号
F [经济];
学科分类号
02 ;
摘要
The theoretical understanding of peer-to-peer accommodation has received much attention over the years; however, relatively little attention has been directed towards trust in the context of peer-to-peer accommodation. Thus, the purpose of the present study is to develop and empirically test a model to clarify the antecedents and consequences of guests' trust in peer-to-peer accommodation in the Egyptian context. Data collected from 793 respondents were analysed through partial least squares structural equation modelling (WarpPLS-SEM) to test the proposed model. The findings indicate that our unified framework includes a satisfactory level of prediction power for guests' intention to use peer-to-peer accommodation and their actual booking. Finally, overall trust leads to greater intention to book among males and older guests. This study contributes to the existing theory and practice by providing useful insights about the drivers and outcomes of guests' trust in peer-to-peer accommodation.
引用
收藏
页码:180 / 192
页数:13
相关论文
共 50 条
  • [1] Peer-to-Peer Accommodation Networks
    Pappas, Nikolaos
    [J]. TOURISM MANAGEMENT, 2019, 74 : 425 - 425
  • [2] To be or not to be a host in the peer-to-peer accommodation sector
    Mahadevan, Renuka
    [J]. INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, 2019, 81 : 159 - 168
  • [3] Developing Peer-to-Peer Accommodation in Macao
    Liu, Ting
    Ding, Wei
    [J]. PROCEEDINGS OF THE 2016 INTERNATIONAL CONFERENCE ON HUMANITY, EDUCATION AND SOCIAL SCIENCE, 2016, 51 : 535 - 539
  • [4] Tourism clusters and peer-to-peer accommodation
    Lee, Yong-Jin Alex
    Jang, Seongsoo
    Kim, Jinwon
    [J]. ANNALS OF TOURISM RESEARCH, 2020, 83
  • [5] Substitutable by peer-to-peer accommodation networks?
    Hajibaba, Homa
    Dolnicar, Sara
    [J]. ANNALS OF TOURISM RESEARCH, 2017, 66 : 185 - 188
  • [6] Service failure in peer-to-peer accommodation
    Chen, Yujia
    Tussyadiah, Iis P.
    [J]. ANNALS OF TOURISM RESEARCH, 2021, 88
  • [7] What Makes Peer Fundraisers Successful? Examining Peer-to-Peer Fundraising Success in the Context of Peer-to-Peer Nonprofit-Business Collaboration
    Hesse, Laura
    Boenigk, Silke
    [J]. NONPROFIT MANAGEMENT & LEADERSHIP, 2024,
  • [8] Context-aware trust negotiation in peer-to-peer service collaborations
    Jianxin Li
    Dacheng Zhang
    Jinpeng Huai
    Jie Xu
    [J]. Peer-to-Peer Networking and Applications, 2009, 2 : 164 - 177
  • [9] Context-aware trust negotiation in peer-to-peer service collaborations
    Li, Jianxin
    Zhang, Dacheng
    Huai, Jinpeng
    Xu, Jie
    [J]. PEER-TO-PEER NETWORKING AND APPLICATIONS, 2009, 2 (02) : 164 - 177
  • [10] Moderating Effect of Trust on Customer Return Intention Formation in Peer-to-Peer Sharing Accommodation
    Ye, Shun
    Chen, Siyu
    Paek, Soyon
    [J]. JOURNAL OF HOSPITALITY & TOURISM RESEARCH, 2023, 47 (02) : 328 - 353