Exploring the linkage between educational quality and student loyalty

被引：0
|
作者：
Lin, Wen-Kung
Chiu, Chou-Kang
Lin, Chieh-Peng
Chen, Chun-Yu
机构：
来源：
TWELFTH ISSAT INTERNATIONAL CONFERENCE RELIABILITY AND QUALITY IN DESIGN, PROCEEDINGS | 2006年
关键词：
student loyalty; retention; perceived quality;
D O I：
暂无
中图分类号：
T [工业技术];
学科分类号：
08 ;
摘要：
This study develops a model of information cascades-based student loyalty. In the proposed model, student loyalty is influenced directly by the perceived quality of teaching services (QTS), the perceived signal of retention (PSR), and the perceived quality of administrative services (QAS) while also being influenced indirectly by QTS, QAS: and perceived others' retention via the mediation of PSR. Empirical findings are discussed.
引用
收藏
页码：72 / 75
页数：4
相关论文
共 50 条
  • [1] Modeling Educational Quality and Student Loyalty: A Quantitative Approach Based on the Theory of Information Cascades
    Chieh-peng lin
    Yuan Hui Tsai
    [J]. Quality & Quantity, 2008, 42 : 397 - 415
  • [2] Modeling educational quality and student loyalty: A quantitative approach based on the theory of information cascades
    Lin, Chieh-Peng
    Tsai, Yuan Hui
    [J]. QUALITY & QUANTITY, 2008, 42 (03) : 397 - 415
  • [3] Learner Leadership and Student Loyalty: An Interplay Among Higher Educational Student Behavior
    Hu, Jie
    Widtayakornbundit, Sarun
    [J]. INTERNATIONAL JOURNAL OF ASIAN BUSINESS AND INFORMATION MANAGEMENT, 2024, 15 (01)
  • [4] EDUCATIONAL PROCESSES IN THE FAMILY: LINKAGE BETWEEN THE QUALITY OF DYAD AND TRIAD RELATIONS
    Mihic, Ivana
    Zotovic, Marija
    Petrovic, Jelica
    Avic, Bojana
    [J]. ZBORNIK INSTITUTA ZA PEDAGOSKA ISTRAZIVANJA, 2009, 41 (01): : 100 - 115
  • [5] Exploring the Relationship between Relevance of Coalition Loyalty Programs and Loyalty
    Wang, Hong
    Corsaro, Daniela
    Han, Xiao
    Qi, Xin
    Kuang, Di
    [J]. 2018 PORTLAND INTERNATIONAL CONFERENCE ON MANAGEMENT OF ENGINEERING AND TECHNOLOGY (PICMET '18): MANAGING TECHNOLOGICAL ENTREPRENEURSHIP: THE ENGINE FOR ECONOMIC GROWTH, 2018,
  • [6] The influence of service quality, university image on student satisfaction and student loyalty
    Chandra, Teddy
    Hafni, Layla
    Chandra, Stefani
    Purwati, Astri Ayu
    Chandra, Jennifer
    [J]. BENCHMARKING-AN INTERNATIONAL JOURNAL, 2019, 26 (05) : 1533 - 1549
  • [7] The effects of service quality on student loyalty: the mediating role of student satisfaction
    Annamdevula, Subrahmanyam
    Bellamkonda, Raja Shekhar
    [J]. JOURNAL OF MODELLING IN MANAGEMENT, 2016, 11 (02) : 446 - 462
  • [8] Exploring linkage of quality management to innovation
    Leavengood, Scott
    Anderson, Timothy R.
    Daim, Tugrul U.
    [J]. TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, 2014, 25 (9-10) : 1126 - 1140
  • [9] Perceived Service Quality and Student Loyalty in an Online University
    Martinez-Arguelles, Maria-Jesus
    Batalla-Busquets, Josep-Maria
    [J]. INTERNATIONAL REVIEW OF RESEARCH IN OPEN AND DISTRIBUTED LEARNING, 2016, 17 (04): : 264 - 279
  • [10] Exploring the linkage between tourism, governance quality, and poverty reduction in Latin America
    Dossou, Toyo Amegnonna Marcel
    Ndomandji Kambaye, Emmanuelle
    Bekun, Festus Victor
    Eoulam, Abalou Omar
    [J]. TOURISM ECONOMICS, 2023, 29 (01) : 210 - 234
12345