Global sourcing and quality recalls: An empirical study of outsourcing-supplier concentration-product recalls linkages

被引:154
|
作者
Steven, Adams B. [1 ]
Dong, Yan [2 ]
Corsi, Thomas [3 ]
机构
[1] Univ Massachusetts Amherst, Isenberg Sch Management, Amherst, MA 01003 USA
[2] Univ S Carolina, Darla Moore Sch Business, Columbia, SC 29208 USA
[3] Univ Maryland, Robert H Smith Sch Business, College Pk, MD 20742 USA
关键词
Product recalls; Global sourcing; Empirical research; Outsourcing; Offshoring; ORGANIZATION THEORY; TRANSACTION COSTS; CHAIN COMPLEXITY; AGENCY THEORY; IMPACT; MANAGEMENT; FIRM; INFORMATION; INTEGRATION; BUYER;
D O I
10.1016/j.jom.2014.04.003
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
This study investigates how supply chain sourcing strategies are associated with product quality recalls. In particular, the research examines how make-or-buy decisions (i.e., outsourcing), the use of foreign suppliers (i.e., offshore outsourcing), the relocation of production to offshore markets (i.e., offshoring), and decisions to consolidate supply bases (i.e., the use of few vs. myriad suppliers) are related to product recalls. Product recalls are serious quality failures in supply chains with significant, negative impacts on firm performance. Product recalls are frequently connected to the globalization of supply chains. Globalization has, at times, promoted inconsistency in quality control and standards, leading to quality problems and failures. Data across multiple industries, with widely reported recalls, have been collected and analyzed using regression techniques. Our findings indicate that offshore outsourcing has a greater impact on recalls than offshoring without outsourcing; outsourcing domestically has the least influence. Outsourcing to a smaller supplier base may lead to fewer recalls at low levels of outsourcing. However, it may exacerbate the impact of outsourcing on recalls at high levels of outsourcing. (C) 2014 Elsevier B.V. All rights reserved.
引用
收藏
页码:241 / 253
页数:13
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