Productivity Measurement in Tourism: The Need for Better Tools

被引：34

作者：

Joppe, Marion ^{[1
]}

Li, Xiaofeng Penny ^{[2
]}

机构：

[1] Univ Guelph, Sch Hospitality Food & Tourism Management, Guelph, ON N1G 2W1, Canada

[2] Capital Univ Econ & Business, Int Sch Econ & Management, Beijing, Peoples R China

来源：

JOURNAL OF TRAVEL RESEARCH | 2016年 / 55卷 / 02期

关键词：

productivity; productivity measurement; tourism labor productivity; productivity of experiences; SERVICE PRODUCTIVITY; EFFICIENCY; GROWTH;

D O I：

10.1177/0047287514546227

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

It is the goal of this article to provide noneconomists with an overview of productivity, its measurement and challenges specific to tourism, and the current state of research. The focus is on macroeconomic considerations, not firm-specific productivity. A survey of Organization for Economic Cooperation and Development member and nonmember countries identifies the main input and output measures used as well as the inconsistencies in their application and the data gaps that still need to be addressed. Other research issues yet to be resolved include how to capture the quality aspects of both input and output variables as well as the cocreated value of experiences that are consumed at the moment of production.

引用

页码：139 / 149

页数：11

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