Factors Influencing Quality of Work Life of Bus Drivers of Public Transport in Punjab

This study aims to examine the factors influencing quality of work life among bus drivers of public transport in Punjab state of India. Data was collected from 483 bus drivers using purposive and convenience sampling technique. With the help of factor analysis the study identified 14 key factors influencing quality of work life of bus drivers, namely adequate pay and job security, work environment, advancement opportunities and career growth, physical working conditions, safety at work place, social support, clothing facilities and attendance, inadequate rest intervals, time pressures, participation in decision making, need for stress relieving program, leisure, work and home life balance and transfer policy. Findings of the study will be useful for management and policy makers in public road transport undertakings while formulating various policies and procedures for the growth and development of bus drivers and creating such working environment that enhances their quality of work life.