共 50 条
- [1] Research on E-Commerce Trends and Development to Enhance Online Customer Satisfaction in China [J]. EIGHTH WUHAN INTERNATIONAL CONFERENCE ON E-BUSINESS, VOLS I-III, 2009, : 94 - 99
- [2] Customer Satisfaction Evaluation of Ceramic E-commerce Platform [J]. ADVANCED DESIGN AND MANUFACTURING TECHNOLOGY III, PTS 1-4, 2013, 397-400 : 2681 - 2684
- [4] From Customer Satisfaction to Customer Experience: Online Customer Satisfaction Practice in International E-commerce [J]. CROSS-CULTURAL DESIGN: APPLICATIONS IN MOBILE INTERACTION, EDUCATION, HEALTH, TRANSPORT AND CULTURAL HERITAGE, CCD 2015, PT II, 2015, 9181 : 80 - 89
- [6] The Impacts of Service Quality and Customer Satisfaction in the e-Commerce Context [J]. 2014 11TH INTERNATIONAL CONFERENCE ON SERVICE SYSTEMS AND SERVICE MANAGEMENT (ICSSSM), 2014,
- [7] Customer satisfaction in E-commerce: an exploration of its antecedents and consequences [J]. 2006 IEEE INTERNATIONAL CONFERENCE ON MANAGEMENT OF INNOVATION AND TECHNOLOGY, VOLS 1 AND 2, PROCEEDINGS, 2006, : 540 - +
- [8] Customer Satisfaction at Tiki.vn E-Commerce Platform [J]. JOURNAL OF ASIAN FINANCE ECONOMICS AND BUSINESS, 2020, 7 (04): : 173 - 183
- [9] Measuring e-commerce - In the American Customer Satisfaction Index (ACSI) [J]. ASQ'S 55TH ANNUAL QUALITY CONGRESS PROCEEDINGS, 2001, : 458 - 461
- [10] IT Value for Customer: Its Influence on Satisfaction and Loyalty in E-commerce [J]. INTELLIGENT INFORMATION AND DATABASE SYSTEMS, ACIIDS 2019, PT II, 2019, 11432 : 489 - 498