WHY DO MANAGERS ENGAGE IN TRUSTWORTHY BEHAVIOR? A MULTILEVEL CROSS-CULTURAL STUDY IN 18 COUNTRIES

被引：23

作者：

Reiche, B. Sebastian ^{[1
]}

Cardona, Pablo ^{[2
]}

Lee, Yih-Teen ^{[1
]}

Angel Canela, Miguel ^{[1
]}

Akinnukawe, Esther ^{[3
]}

Briscoe, Jon P. ^{[4
]}

Bullara, Cesar ^{[5
]}

Victoria Caparas, Maria ^{[6
]}

Caprar, Dan V. ^{[7
]}

Charlemagne, Dallied ^{[8
]}

Grenness, Tor ^{[9
]}

He, Wei ^{[10
]}

Jamro, Konrad ^{[11
]}

Kainzbauer, Astrid ^{[12
]}

Koester, Kathrin ^{[13
]}

Lazo, Alma ^{[14
]}

Moreno, Alejandro ^{[15
]}

Morley, Michael J. ^{[16
]}

Myloni, Vivian ^{[17
]}

Nadeem, Sadia ^{[18
]}

Aguirre Nieto, Marisa ^{[19
]}

Svishchev, Alexey ^{[20
]}

Taylor, Scott N. ^{[21
]}

Wilkinson, Helen ^{[22
]}

机构：

[1] IESE Business Sch, Barcelona 08034, Spain

[2] China Europe Int Business Sch, Shanghai, Peoples R China

[3] First City Monument Bank, Lagos, Nigeria

[4] No Illinois Univ, De Kalb, IL 60115 USA

[5] Inst Super Empresa, Sao Paulo, Brazil

[6] Univ Asia & Pacific, Manila, Philippines

[7] Univ New S Wales, Sydney, NSW, Australia

[8] Afrique Business Sch, Abidjan, Cote Ivoire

[9] Norwegian Sch Management, Oslo, Norway

[10] Chinese Univ Hong Kong, Hong Kong, Hong Kong, Peoples R China

[11] Univ Calif Irvine, Irvine, CA USA

[12] Mahidol Univ, Bangkok 10700, Thailand

[13] Univ Heilbronn, Heilbronn, Germany

[14] IPADE, Mexico City, DF, Mexico

[15] Univ Sabana, INALDE, Bogota, Colombia

[16] Univ Limerick, Limerick, Ireland

[17] Athens Univ Econ & Business, Athens, Greece

[18] Natl Univ Comp & Emerging Sci, Islamabad, Pakistan

[19] Univ Piura, PAD, Lima, Peru

[20] MGIMO, Moscow, Russia

[21] Univ New Mexico, Albuquerque, NM 87131 USA

[22] Univ Francisco de Vitoria, Madrid, Spain

来源：

PERSONNEL PSYCHOLOGY | 2014年 / 67卷 / 01期

关键词：

ORGANIZATIONAL CITIZENSHIP BEHAVIOR; COGNITION-BASED TRUST; PERCEIVED TRUSTWORTHINESS; MEASUREMENT INVARIANCE; INDIRECT RECIPROCITY; COOPERATION; EXCHANGE; PERFORMANCE; HANDICAP; SELF;

D O I：

10.1111/peps.12038

中图分类号：

B849 [应用心理学];

学科分类号：

040203 ;

摘要：

Drawing on theories of generalized exchange and the norm of indirect reciprocity, we conceptualize subordinates' organizational citizenship behavior directed toward the organization (OCBO) and directed toward peers (OCBI) as antecedents of managerial trustworthy behavior and examine how managers' affective trust in subordinates mediates this relationship. We also investigate the extent to which this mediation is moderated by the level of collectivism in a society. Data were collected from 741 managers and 2,111 subordinates in 18 countries representing all major cultural regions of the world. We find support for our hypothesized moderated mediation in that managers' affective trust in subordinates mediates the relationships between both subordinates' OCBO and managerial trustworthy behavior, and subordinates' OCBI and managerial trustworthy behavior across the different countries studied. Further, managers' affective trust in subordinates only mediates the relationships between both types of citizenship behavior and managerial trustworthy behavior when collectivism is low to medium but not when it is high. Implications for research on cross-cultural psychology, trust, and organizational citizenship behavior are discussed.

引用

页码：61 / 98

页数：38

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