CURRENT TRENDS IN OUTSOURCING

The market for outsourcing services has evolved significantly in recent years. The impact of the knowledge economy on outsourcing services is distinctive. In line with the changed requirements to companies externally provided services have become more complex and short-lived. The present paper will try to explain the current trends in outsourcing. Standardization with the goal of industrialization of outsourcing services is addressed, as are the demands for increased flexibility and for outsourcing of entire business processes (BPO); also the occurrence of reverse outsourcing as well as the termination of outsourcing engagement with back-sourcing processes. Finally, the latest trends like Market Expansion Services and Industrial Cluster and its specifics will shortly be explained.