Service supply chain : A prospective analysis of sustainable management for global performance

Everywhere in the world, and especially in Morocco, the imperatives of sustainable development are imposed on the management of logistics flows. Supply chain management seems to be concerned by new environmental and social considerations. These imperatives concern both the supply chains of products and services. Thus, the requirements of sustainable development have begun to interact with the practices of the Service Supply Chain (SSC) which is a supply chain specific to services. Subsequently, how can sustainable chain management contribute to improving the global performance of the service company? The prospective study carried out revealed that sustainable Service Supply Chain Management, in terms of coordination, information exchange, collaboration and pooling of resources and skills of the different actors can improve the efficiency of the service supply chain and its global performance.