OPPORTUNITIES OF TUTORING FOR DIGITAL INCLUSION IN OLDER ADULTS IN HIDALGO OPPORTUNITIES

The present work is focused in a Diagnostic study to describe the digital inclusion of older adults and the opportunities for tutoring that they present. A semi-structured interview was used to identify the perceptions, regarding the use of technology and the learning priorities of the devices, tools and / or applications that allow them to be included in society on a more daily basis. The sample of 41 people over 65 was intentionally selected. A qualitative analysis that allowed to categorize the answers was carried out and with this a curricular scheme was developed which establishes the training needs (proper use of the cell phone to communicate, use of applications that require electronic registration, such as making an appointment in the insurance, giving high to perform a procedure, etc., use of devices that offer services such as ATMs, payment machines for basic services, such as water, electricity, etc., and to make inquiries of information on the Internet) which will allow to present a Tutorial Action Plan, that seeks to include digitally this population.