Shopper Logistics Processes in a Store-Based Grocery-Shopping Environment

被引：2
|
作者：
Meyer, Jon [1 ]
Kotzab, Herbert [1 ]
Teller, Christoph [2 ]
机构：
[1] Lehrstuhl ABWL & Logist Management, Wilhelm Herbst Str 5, D-28359 Bremen, Germany
[2] Univ Surrey, Surrey Business Sch, Dept Mkt & Retail Management, Guildford GU2 7XH, Surrey, England
来源：
DYNAMICS IN LOGISTICS, LDIC 2016 | 2017年
关键词：
Consumer logistics; Shopper logistics; Physical distribution; Household management;
D O I：
10.1007/978-3-319-45117-6_28
中图分类号：
T [工业技术];
学科分类号：
08 ;
摘要：
This paper discusses the process model of consumer logistics by Granzin and Bahn (1989) from the perspective of the shopper. Thereby, we propose a model of shopper logistics and provide further insight into the planning and execution of shopper logistics based on an empirical study amongst private households. Our findings identify a distinction between planning and executing logistics activities which are not performed in a sequential but in a simultaneous manner.
引用
收藏
页码：313 / 323
页数：11
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