A Business Process Modelling Approach for Supporting Traceability in Food Industry

In recent years, cause of several scandals and incidents in agrifood context, consumer awareness about food product increased. That evolution of the consumer triggers new demand about transparency/accountability by the market. Food industry can face the emerging issues considering traceability principles. A traceability system could support the food companies to maneuver in the complex network of the supply chain and, simultaneously, to answer to the new consumer and market needs. In this work a theoretical approach based on business process modelling was proposed and tested in a real case study. Through an interview and using BPMN technique, the cherry cultivation process of a food companies was modelled. Each activities and actors involved in cultivation was identified in order to detect data stored in different source and format. These data could be strategical if elaborated and transmitted to different stakeholder of the supply chain.