Pedestrian's perception toward quality of sidewalk facilities case study: UiTM Pulau Pinang

This paper is to study the quality of sidewalk facilities. In order to promote sustainable mobilization through public transportation, a good quality of sidewalk facilities is actually should be first been reviewed. The pedestrian sidewalk is very important to be improved. A quality sidewalk is a basic infrastructure in order to encourage public to choose public transports as their main medium of mobilization. Questionnaire survey are applied as to assess the critical dimension of current pedestrian facilities and to analyze the pedestrian perception of sidewalk quality. UiTM Pulau Pinang campus been selected as case study. The method uses in this study are qualitative and quantitative method. Qualitative method refer to observation and taking picture on the study area, meanwhile quantitative method refers to questionnaire survey distributed to 100 respondents including students, admin staffs and also lecturers. All the collected data have been analyzed by using Statistical Package for Social Science (SPSS). The result indicates that, there are 3 factor of dimension and 13 items are significant for this study area. The dimensions are Physical Facilities, Accessibility and Safety. From these 3 dimensions, the most critical dimension is Physical Facilities. Therefore, the most dissatisfaction dimension by the respondents is Physical Facilities with the gap value is -19.070. Based on the final research findings through both methods, it is found that the existing sidewalks are not in good quality. There are recommendations based on the 3 factors, which is provide the roof protection from bad weather along the sidewalk in UiTM Pulau Pinang campus, needs to increase the levels of pedestrian accessibility for sidewalk and ramps and lastly needs to provide more street lamp that in good condition along the sidewalk and more separate the sidewalk from vehicle.