Reality Shock and Public Service Motivation: A Longitudinal, Qualitative Study Among Dutch Veterinary inspectors

被引：10

作者：

Schott, Carina ^{[1
]}

Steen, Trui ^{[2
,3
]}

Van Kleef, Daphne D. ^{[4
]}

机构：

[1] Univ Utrecht, Sch Governance, Bijlhouwerstr 6, NL-3511 ZC Utrecht, Netherlands

[2] Katholieke Univ Leuven, Publ Governance Inst, Leuven, Belgium

[3] Leiden Univ, Inst Governance & Global Affairs, Leiden, Netherlands

[4] Leiden Univ, Inst Polit Sci, Leiden, Netherlands

来源：

INTERNATIONAL JOURNAL OF PUBLIC ADMINISTRATION | 2019年 / 42卷 / 06期

关键词：

Public service motivation; reality shock; longitudinal research; coping behaviour; PERSON-ORGANIZATION FIT; ATTRACTION-SELECTION; EXTRINSIC MOTIVATION; SOCIALIZATION; JOB; SECTOR; ISSUES; WORK; METAANALYSIS; ANTECEDENTS;

D O I：

10.1080/01900692.2018.1485044

中图分类号：

C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;

摘要：

To this day little is known about the mechanisms that help explain the mixed findings of longitudinal public service motivation (PSM) research. This study aims to deepen our understanding of post-entry PSM dynamics by focusing on the role of the often cited "reality shock" as a potential explanation for the decrease in PSM also found here. The results of this longitudinal, small-scale qualitative study of a specific cohort of newcomers who just started work as veterinary inspectors at the Dutch food safety authority suggest that a loss of PSM is not due to a generic shock effect, but is linked to having unclear job expectations and individual differences in coping behaviour.

引用

页码：468 / 481

页数：14

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