Out-of-print, out of mind? A case study of the decision to outsource out-of-print acquisitions

This study addresses the question: Can the specialized process of acquiring out-of-print books be outsourced successfully to private vendors? The study reports the results of a case study of the decision to outsource out-of-print acquisitions at LaGuardia Community College in the City University of New York. Data were collected and analyzed regarding acquisitions costs, fulfillment rate, condition of books received, and overall success of the venture. The Study concludes that the benefits of outsourcing outweigh the additional expense of vendor handling charges and suggests that libraries can successfully outsource routine tasks while maintaining control over important acquisitions decisions. (c) 2006 Elsevier Inc. All rights reserved.