Reframing emotional labor: A mixed-methods study of animal health technologists

被引：1

作者：

Baum, Dixie ^{[1
]}

Wallace, Jean Elizabeth ^{[1
]}

机构：

[1] Univ Calgary, Sociol, Calgary, AB, Canada

来源：

JOURNAL OF WORKPLACE BEHAVIORAL HEALTH | 2022年 / 37卷 / 03期

关键词：

Dirty work; care workers; job stress; coping; mental health; WORK; RESOURCES; SUPPORT; BURNOUT; ROLES;

D O I：

10.1080/15555240.2022.2049605

中图分类号：

R1 [预防医学、卫生学];

学科分类号：

1004 ; 120402 ;

摘要：

Similar to other health care workers, animal health technologists (AHTs) face emotionally demanding expectations nursing patients and supporting family members. We explore how AHTs experience emotional labor and whether they cope by reframing their work as meaningful and valuable. This study uses a two-phase, exploratory mixed-methods design with data from 12 online interviews and 292 online questionnaires from AHTs. The results show that the emotional labor of caring for clients and conflict with coworkers is associated with greater depression and reframing work as satisfying reduces depression. We discuss how reframing can be an effective coping strategy to improve mental health.

引用

页码：205 / 227

页数：23

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