Effective organizational improvisation in information systems development: Insights from the Tencent messaging system development

被引：13

作者：

Du, Wenyu ^{[1
]}

Wu, Junjie ^{[2
]}

Liu, Shanshi ^{[3
]}

Hackney, Raymond A. ^{[4
]}

机构：

[1] Beihang Univ, Sch Econ & Management, 37 Xueyuan Rd, Beijing 100191, Peoples R China

[2] Beihang Univ, Beijing Adv Innovat Ctr Big Data & Brain Comp, Sch Econ & Management, Beijing, Peoples R China

[3] South China Univ Technol, Sch Business Adm, Human Resource Management, Guangzhou, Guangdong, Peoples R China

[4] Brunel Univ London, Brunel Business Sch, Uxbridge, Middx, England

来源：

INFORMATION & MANAGEMENT | 2019年 / 56卷 / 04期

基金：

中国国家自然科学基金;

关键词：

Information systems development; Organizational improvisation; Effective improvisation; Process model; Case study; JAZZ; TIME; TRANSFORMATION; STRATEGIES; BRICOLAGE; METAPHOR; LESSONS; MODEL; FIRMS; FIELD;

D O I：

10.1016/j.im.2018.10.003

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

Organizational improvisation has been increasingly observed in information systems development (ISD), which leads to both positive and negative results. Extant studies have examined how to conduct effective improvisation, but findings are mainly based on variance-based models; a process model is missing. Our study fills this gap by conducting an in-depth case study of the Tencent messaging system development. Our study identifies a four-phase process model featuring, a continuous iteration between improvisational search and build. Our findings make important contributions to organizational improvisation literature in ISD and general management and provide a step-by-step guide for ISD managers to conduct effective improvisation.

引用

页码：614 / 624

页数：11

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