Extracting Aspects in Product Reviews of Vietnamese e-Commerce Websites

被引:1
|
作者
Ngoc Truong [1 ]
Truong-Thang Nguyen [1 ]
Thai-Le Luong [2 ]
机构
[1] Vietnam Acad Sci & Technol, Inst Informat Technol, Hanoi, Vietnam
[2] Univ Transport & Commun, Hanoi, Vietnam
关键词
Aspect extract; product review; sentiment analysis; customer profile;
D O I
10.22937/IJCSNS.2020.20.11.11
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
In earlier times, there are many studies to extract from customers' product reviews on social networks, e-commerce websites, etc. However, in the Vietnamese market with different characteristics of culture and language have only a few studies published. Thus, in this paper, we present a deep convolutional neural network (D-CNN) architecture using features and linguistic patterns of the Vietnamese language for the aspect extraction task. The archived results are acceptable with F1 scores for three domain book, female fashion, and mobile accessories are 76.92%, 71.74%, and 74.54%, respectively.
引用
收藏
页码:89 / 95
页数:7
相关论文
共 50 条
  • [1] Detecting Spam Reviews on Vietnamese E-Commerce Websites
    Co Van Dinh
    Luu, Son T.
    Anh Gia-Tuan Nguyen
    [J]. INTELLIGENT INFORMATION AND DATABASE SYSTEMS, ACIIDS 2022, PT I, 2022, 13757 : 595 - 607
  • [2] Vietnamese Complaint Detection on E-Commerce Websites
    Nhung Thi-Hong Nguyen
    Phuong Phan-Dieu Ha
    Luan Thanh Nguyen
    Kiet Van Nguyen
    Ngan Luu-Thuy Nguyen
    [J]. NEW TRENDS IN INTELLIGENT SOFTWARE METHODOLOGIES, TOOLS AND TECHNIQUES, 2021, 337 : 618 - 629
  • [3] Extracting Product Descriptions from Polish E-Commerce Websites Using Classification and Clustering
    Kolaczkowski, Piotr
    Gawrysiak, Piotr
    [J]. FOUNDATIONS OF INTELLIGENT SYSTEMS, 2011, 6804 : 456 - 464
  • [4] Applying Sentiment Product Reviews and Visualization for BI Systems in Vietnamese E-Commerce Website: Focusing on Vietnamese Context
    Le, Ngoc-Bao-Van
    Huh, Jun-Ho
    [J]. ELECTRONICS, 2021, 10 (20)
  • [5] Analysis and prediction of extent of helpfulness of reviews on E-commerce websites
    Tripathi, Paritosh
    Singh, Sonu
    Chhajer, Pragya
    Trivedi, Munesh Chandra
    Singh, Vineet K.
    [J]. MATERIALS TODAY-PROCEEDINGS, 2020, 33 : 4520 - 4525
  • [6] Extracting Experiences Using Dependency Parsing on Japanese E-commerce Websites
    Hagiwara, Kazuki
    Ono, Kazuki
    Hatano, Kenji
    [J]. 2014 IIAI 3RD INTERNATIONAL CONFERENCE ON ADVANCED APPLIED INFORMATICS (IIAI-AAI 2014), 2014, : 813 - 818
  • [7] Analysis of Trust Presence Within E-Commerce Websites: A Study of Indonesian E-Commerce Websites
    Shihab, Muhammad R.
    Wahyuni, Sri
    Hidayanto, A. N.
    [J]. 2014 INTERNATIONAL CONFERENCE ON ADVANCED COMPUTER SCIENCE AND INFORMATION SYSTEMS (ICACSIS), 2014, : 133 - 138
  • [8] Summarization of User Reviews on E-Commerce Websites Using Hidden Markov Model
    Pradeep, T.
    Shibi, M. R. Sai
    Manikandan, P.
    Hameed, Misiriya Shahul
    Annie, R. Arockia Xavier
    [J]. PROCEEDING OF THE INTERNATIONAL CONFERENCE ON COMPUTER NETWORKS, BIG DATA AND IOT (ICCBI-2018), 2020, 31 : 470 - 482
  • [9] Promote Product Reviews of High Quality on E-commerce Sites
    Huang, Shen
    Shen, Dan
    Feng, Wei
    Baudin, Catherine
    Zhang, Yongzheng
    [J]. PACIFIC ASIA JOURNAL OF THE ASSOCIATION FOR INFORMATION SYSTEMS, 2010, 2 (03): : 51 - 71
  • [10] An efficient mechanism for product data extraction from e-commerce websites
    Akhtar, Malik Javed
    Ahmad, Zahur
    Amin, Rashid
    Almotiri, Sultan H.
    Al Ghamdi, Mohammed A.
    Aldabbas, Hamza
    [J]. Computers, Materials and Continua, 2020, 65 (03): : 2639 - 2663