The influence of values and attitudes on green consumer behavior: A conceptual model of green hotel patronage

被引:99
|
作者
Rahman, Imran [1 ]
Reynolds, Dennis [2 ]
机构
[1] Auburn Univ, Coll Human Sci, Dept Nutr Dietet & Hospitality Management, Auburn, AL 36849 USA
[2] Univ Houston, Conrad N Hilton Coll Hotel & Restaurant Managemen, 4450 Univ Dr,Suite 227, Houston, TX 77204 USA
关键词
Consumer behavior; environmental concerns; green hotels; PRO-ENVIRONMENTAL BEHAVIOR; VALUE ORIENTATIONS; ECOLOGICAL PARADIGM; PLANNED BEHAVIOR; VALUE PRIORITIES; SOCIAL NORMS; SELF; PERSPECTIVE; CONSUMPTION; GENEROSITY;
D O I
10.1080/15256480.2017.1359729
中图分类号
F [经济];
学科分类号
02 ;
摘要
This study develops a comprehensive conceptual framework of consumer behavioral intentions in green hotels. Based on Schwartz's values theory, using Stern's nomenclature, in conjugation with value-attitude-hierarchy, ecocentric and anthropocentric ethic, and green signaling theory, this study identifies values (biospheric, altruistic, and egoistic) and attitudes (ecocentric and anthropocentric) that influence consumers' green hotel visit intention, willingness to pay more, and willingness to sacrifice. This study adds to the extant literature by incorporating the consumers' environmental concern perspective, the social-altruistic perspective, and the personal benefits and status perspectives in embracing green products. Understanding the interplay of biospheric, altruistic, and egoistic values and ecocentric and anthropocentric attitudes on green hotel behavioral intentions will provide insights to better understand the green consumer and to better manage the green hotel.
引用
收藏
页码:47 / 74
页数:28
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