Total quality management in an R&D environment

被引：17
|
作者：
Kiella, ML
Golhar, DY
机构：
[1] Western Michigan University, Kalamazoo, Michigan, USA
来源：
INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT | 1997年 / 17卷 / 1-2期
关键词：
R&D; teams; TQM;
D O I：
10.1108/01443579710158041
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
Qualitatively identifies unique features of the research and development (R&D) work environment in productive organizations. Synthesizes strategies for the R&D manager and suggests the application of total quality management (TQM) principles as a template for effectively meeting research, development, management and corporate objectives. Presents an agenda for implementing TQM in an R&D environment which has traditionally been viewed as an isolated and hierarchical work environment.
引用
收藏
页码：184 / &
页数：16
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