Modifying the Toyota Production System for Continuous Performance Improvement in an Academic Children's Hospital

被引:32
|
作者
Stapleton, F. Bruder [1 ]
Hendricks, James [1 ,2 ]
Hagan, Patrick [1 ]
DelBeccaro, Mark [1 ,3 ]
机构
[1] Univ Washington, Seattle Childrens Hosp, Sch Med, Dept Pediat, Seattle, WA 98105 USA
[2] Seattle Childrens Res Inst, Seattle, WA 98101 USA
[3] Childrens Hosp & Reg Med Ctr, Seattle, WA 98105 USA
基金
美国国家卫生研究院;
关键词
Quality Improvement; CPI (or Continuous Performance Improvement); TPS (or Toyota Production System); Safety; Efficiency; Waste;
D O I
10.1016/j.pcl.2009.05.015
中图分类号
R72 [儿科学];
学科分类号
100202 ;
摘要
The Toyota Production System (TIPS) has become a successful model for improving efficiency and eliminating errors in manufacturing processes. In an effort to provide patients and families with the highest quality clinical care, our academic children's hospital has modified the techniques of the TIPS for a program in continuous performance improvement (CPI) and has expanded its application to educational and research programs. Over a period of years, physicians, nurses, residents, administrators, and hospital staff have become actively engaged in a culture of continuous performance improvement. This article provides background into the methods of CPI and describes examples of how we have applied these methods for improvement in clinical care, resident teaching, and research administration.
引用
收藏
页码:799 / +
页数:16
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