Business Process Reengineering and Crises Management: A Conceptual Framework

Purpose: To manage organisational crises by utilizing the fundamental principles of Business Process Reengineering. Methodology/approach: A conceptual analysis is under taken to develop a framework which creates linkage between various aspects of crises and principles of Business Process Reengineering. Findings: The analysis reveals that a synergy can be created between existing organisational resources and Business Process Reengineering which can create a suitable environment to manage the crises effectively. Research limitations/implications: Most of the data used is secondary data which is having less reliability. Also, current paper takes into account the Indian business scenario thus, some factors can vary in other territories of the world. Practical implications: Crises in current business world are so prevalent that every organisation is deploying resources to tackle them. Business process Reengineering uses critical fundamental approach to indentify the misfits within the organisation. Thus, BPR can help organisations to develop sustainable crises proof business environment. Originality/Value: No research paper exists which has developed such a unique linkage between Crises and Business Process Reengineering.