Store satisfaction and store loyalty: The moderating role of store atmosphere

被引：27
|
作者：
Francioni, Barbara [1 ]
Savelli, Elisabetta [1 ]
Cioppi, Marco [2 ]
机构：
[1] Polit Univ Urbino, Dept Econ, Soc, Via Saffi 42, I-61029 Urbino, Italy
[2] Media Univ Urbino, Dept Commun Sci Humanities & Int Studies, Cultures, Languages,Literatures,Arts, Via Saffi 42, I-61029 Urbino, Italy
来源：
JOURNAL OF RETAILING AND CONSUMER SERVICES | 2018年 / 43卷
关键词：
CUSTOMER SATISFACTION; CONSUMER SATISFACTION; SERVICE QUALITY; ENVIRONMENT; UTILITARIAN; EXPERIENCES; ATTRIBUTES; RETAILER; BEHAVIOR; MODELS;
D O I：
10.1016/j.jretconser.2018.05.005
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
[No abstract available]
引用
收藏
页码：333 / 341
页数：9
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