Trust Development in Globally Distributed Collaboration: A Case Study in China

被引：0

作者：

Cheng, Xusen ^{[1
]}

Liu, Jianyue ^{[1
]}

Druckenmiller, Douglas ^{[2
]}

Fu, Shixuan ^{[1
]}

机构：

[1] Univ Int Business & Econ, Beijing, Peoples R China

[2] Western Illinois Univ, Macomb, IL 61455 USA

来源：

PROCEEDINGS OF THE 49TH ANNUAL HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES (HICSS 2016) | 2016年

基金：

中国国家自然科学基金;

关键词：

VIRTUAL TEAMS; INFORMATION-SYSTEMS; COMMUNICATION; ORGANIZATION; TIME;

D O I：

10.1109/HICSS.2016.66

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

With the widespread use of virtual teams in learning and work, more attention has been drawn to trust in the team. Risk, benefits, utility value, effort, power, and interest are six factors that influence individual trust development. We have conducted a case study to investigate trust development in global virtual teams with Chinese students. This research takes the perspective of individual trust and aims to explore the trust development trend and new trust factors. We have collected data using survey, interview and documentation in the case study. We have validated the trust trend and found that the risk factor is the obvious change factor. Furthermore, three trust sub-factors, i.e, time zone difference, language and culture barriers, communication technology were found to help evaluate trust development. Afterwards, we put forward solutions to mitigate these risk factors.

引用

页码：480 / 487

页数：8

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