In the Public Interest

被引:10
|
作者
Richter, S. [1 ]
Bell, J. [1 ]
Jackson, M. K. [1 ]
机构
[1] Univ Alberta, Fac Nursing, 11405 87th Ave, Edmonton, AB T6G 1C9, Canada
关键词
Edmonton Public Library; homeless; inclusivity; library behavior policy; library staff; public space; safety; socially vulnerable population; SPACE; LIBRARIES;
D O I
10.1080/01930826.2019.1593711
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
Modern public libraries strive for inclusivity. Part of this effort involves enhancing staff capacity for engaging with socially vulnerable populations. This paper presents the outcomes of a study on library use by homeless adults, one of the most vulnerable of populations. The study employed a mix of methods. Part one was quantitative: a survey of library patrons. A second, qualitative phase involved focus groups - two of which were comprised of homeless patrons. Several areas of concern and need emerged, including physical space, safety, library services, and interactions with the library staff.
引用
收藏
页码:431 / 441
页数:11
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