Relationship Between Perceived Organizational Support, Self-Efficacy, Subjective Norms and Knowledge Sharing

Despite the growing interest in knowledge sharing, there are few studies that contribute to its explanation. The research was framed on the behavioral perspective of knowledge management, interested in the identification and study of the human factors associated to knowledge management. In this direction, the paper presents the results of a research in which it was studied the relationship between perceived organizational support, self-efficacy and subjective norms on the knowledge sharing intention and behavior. The research was conducted with 188 knowledge workers of a public organization at the national level in Colombia. According to results, there is a positive relationship between perceived organizational support, subjective norms, self-efficacy and knowledge sharing intention with the knowledge sharing behavior. At the same time, a positive relationship was found between subjective norms and knowledge sharing intention. There was not found relationship between perceived organizational support and the knowledge sharing intention. Results are consistent with the conceptual framework. A model of the relationship between variables was validated using chi-square. There are some lessons to practitioners about the role of psychosocial variables in the facilitation of knowledge sharing.