The Relationship of Big Five Personality Traits on Counterproductive Work Behaviour among Hotel Employees: An Exploratory Study

被引：22
|
作者：
Kozako, Intan Nurul 'Ain Mohd Firdaus [1 ]
Safin, Siti Zaharah [2 ]
Rahim, Abdul Rahman Abdul [3 ]
机构：
[1] Univ Teknol MARA, Fac Business Management, Arau 02600, Perlis, Malaysia
[2] Univ Teknol MARA, Fac Business Management, Merbok 08400, Malaysia
[3] Univ Teknol MARA, Fac Business Management, Shah Alam 40000, Malaysia
来源：
INTERNATIONAL CONFERENCE ON ECONOMICS AND BUSINESS RESEARCH 2013 (ICEBR 2013) | 2013年 / 7卷
关键词：
personality; Big Five; counterproductive work behaviour; hotel; EMOTIONAL EXHAUSTION; WORKPLACE; CONSCIENTIOUSNESS; CITIZENSHIP; PERFORMANCE; DEVIANCE;
D O I：
10.1016/S2212-5671(13)00233-5
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
This study investigated the influence of Big Five personality traits towards counterproductive work behaviour (CWB), specifically focuses on organizational (CWB-O) and individual (CWB-I). The results were analyzed from a sample of 178 hotel employees from various departments. For CWB-O, the result showed positive relationship between employees with high neuroticism and openness to experience, whereas negative relationship with agreeableness. As for CWB-I, the result showed positive relationship between employees with high neuroticism and openness to experience, whereas negative relationship with extraversion and agreeableness. On the other hand, extraversion showed no relationship with CWB-O, and conscientiousness has been found to have no relationship with both CWB-O and CWB-I. (C) 2013 The Authors. Published by Elsevier B.V.
引用
收藏
页码：181 / 187
页数：7
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