It is not all about trust -: The role of distrust in interorganizational relationships

被引:0
|
作者
Seppanen, Risto [1 ]
Blomqvist, Kirsimarja [1 ]
机构
[1] Lappeenranta Univ Technol, Business Res Ctr, Dept Business Adm & Technol, Lappeenranta, Finland
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中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
It has been consistently argued in prior research that mutual trust is essential for maintaining inter-organizational relationship quality and performance. The mirror side of trust - distrust - has received only scant attention, however. This empirical and qualitative study focuses on the roles of and relationships between trust and distrust in inter-organizational relationships. The results reveal that the two concepts are not merely the opposite ends of a continuum_ and these phenomena may exist simultaneously. Moreover, they could both be understood as an essential means of managing uncertainty and risks in relationships.
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页码:181 / +
页数:3
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