Building it better: Applying human-computer interaction and persuasive system design principles to a monetary limit tool improves responsible gambling

被引:43
|
作者
Wohl, Michael J. A. [1 ]
Parush, Avi [1 ,2 ]
Kim, Hyoun S. [1 ]
Warren, Kristen [2 ]
机构
[1] Carleton Univ, Dept Psychol, Ottawa, ON K1S 5B6, Canada
[2] Carleton Univ, Human Comp Interact, Ottawa, ON K1S 5B6, Canada
关键词
Responsible gambling; Monetary limit; Pop-up; Human-computer interaction; Persuasive system design; POP-UP MESSAGES; BEHAVIOR; ANIMATION; FRAMEWORK; EDUCATION; MACHINES; SAMPLE;
D O I
10.1016/j.chb.2014.04.045
中图分类号
B84 [心理学];
学科分类号
04 ; 0402 ;
摘要
In two studies, we aimed to improve the responsible gambling (RG) utility of monetary limit tools for non-disordered Electronic Gambling Machine (EGM) players - the target population for such prevention-oriented RG tools. To this end, based on feedback from focus groups with non-disordered EGM players, we created a new monetary limit tool that incorporated EGM players' desired functionality coupled with design fundamentals of Human Computer Interaction (HCI) and Persuasive Systems Design (PSD; Study 1). We then tested the newly created HCI and PSD inspired tool and compared its RG utility (limit adherence) against a standard monetary limit tool (Study 2). Non-disordered EGM players were randomly assigned to experience the MCI and PSD inspired or the standard monetary tool prior to gambling in a virtual realty casino. As predicted, participants adhered to their pre-set monetary limits more (92%), when exposed to the HCI and PSD inspired pop-up tool than the standard monetary limit tool (622%). Improving RG tools through the use of MCI and PSD principles is discussed. (C) 2014 Elsevier Ltd. All rights reserved.
引用
收藏
页码:124 / 132
页数:9
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