Deploying personalized mobile services in an agent-based environment

The mobile Internet allows users to obtain digitized contents and services from wired and wireless networks virtually anywhere at any time via different handheld mobile devices. However, due to the distinct features of mobile users, mobile devices and wireless networks, deploying mobile services is not as straightforward as generally expected. To ensure the success of mobile services, this paper presents a multi-agent framework that considers different contexts to support personalized services on wireless networks. In the proposed approach, client users, content providers, and service providers are all considered as software agents. They interoperate on the same platform to request and deliver mobile services. The most important issues related to agent operations and context awareness in an agent world are also discussed and analyzed. To verify our framework, different application services are developed accordingly on a publicly available middleware platform. Experiments are conducted for both services to evaluate their corresponding performance. The preliminary results show that our multi-agent approach to personalization is promising and efficient in the deployment of mobile services. (C) 2006 Elsevier Ltd. All rights reserved.