Institutional growth at Old Dominion University and changes within its libraries over the past several years have left the Serials Unit feeling anything but crystal clear. In moving from a print to an electronic focus, the Serials Unit conducted a workflow analysis project. The analysis resulted in a report containing recommendations for reallocating responsibilities and documenting changes in staff skills and positions. This article, which grew out of a presentation at the 15th North Carolina Serials Conference "Crystal Clear? Today's Libraries, Tomorrow's Library Users," describes the workflow analysis process and expands on how its recommendations have benefited the Serials Unit.
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Brigham & Womens Hosp, Dept Radiol, 75 Francis St, Boston, MA 02115 USA
Harvard Med Sch, Boston, MA USABrigham & Womens Hosp, Dept Radiol, 75 Francis St, Boston, MA 02115 USA
Lacson, Ronilda
O'Connor, Stacy D.
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Brigham & Womens Hosp, Dept Radiol, 75 Francis St, Boston, MA 02115 USA
Harvard Med Sch, Boston, MA USABrigham & Womens Hosp, Dept Radiol, 75 Francis St, Boston, MA 02115 USA
O'Connor, Stacy D.
Sahni, V. Anik
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Brigham & Womens Hosp, Dept Radiol, 75 Francis St, Boston, MA 02115 USA
Harvard Med Sch, Boston, MA USABrigham & Womens Hosp, Dept Radiol, 75 Francis St, Boston, MA 02115 USA
Sahni, V. Anik
Roy, Christopher
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Harvard Med Sch, Boston, MA USA
Brigham & Womens Hosp, Dept Med, 75 Francis St, Boston, MA 02115 USABrigham & Womens Hosp, Dept Radiol, 75 Francis St, Boston, MA 02115 USA
Roy, Christopher
Dalal, Anuj
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Harvard Med Sch, Boston, MA USA
Brigham & Womens Hosp, Dept Med, 75 Francis St, Boston, MA 02115 USABrigham & Womens Hosp, Dept Radiol, 75 Francis St, Boston, MA 02115 USA
Dalal, Anuj
Desai, Sonali
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Harvard Med Sch, Boston, MA USA
Brigham & Womens Hosp, Div Rheumatol Immunol & Allergy, 75 Francis St, Boston, MA 02115 USABrigham & Womens Hosp, Dept Radiol, 75 Francis St, Boston, MA 02115 USA
Desai, Sonali
Khorasani, Ramin
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Brigham & Womens Hosp, Dept Radiol, 75 Francis St, Boston, MA 02115 USA
Harvard Med Sch, Boston, MA USABrigham & Womens Hosp, Dept Radiol, 75 Francis St, Boston, MA 02115 USA