Pregunte: las bibliotecas responden (Ask a librarian). Virtual reference services in Spain's public libraries

被引：0

作者：

Cuadrado-Fernandez, Maria-Isabel ^{[1
]}

Rivera-Diaz, Eva ^{[1
]}

机构：

[1] Minist Cultura, Direcc Gen Libro Archivos & Bibliotecas, Subdirecc Gen Coordinac Bibliotecaria, Madrid 28004, Spain

来源：

PROFESIONAL DE LA INFORMACION | 2009年 / 18卷 / 06期

关键词：

Spanish public libraries; Cooperative services; Internet reference services; Information resources; Virtual services; Chat;

D O I：

10.3145/epi.2009.nov.07

中图分类号：

G2 [信息与知识传播];

学科分类号：

05 ; 0503 ;

摘要：

Review and development of the Spanish virtual reference service Pregunte: las bibliotecas responden (Ask a librarian). Description of main characteristics, workflows and statistical analysis. Description of the recently established chat service.

引用

页码：642 / 648

页数：7

共 4 条

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[2] Adherence to RUSA's Guidelines for Virtual Reference Services is Below Expected in Academic Libraries
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[3] Libraries and readers in the state of New York: the state's administration of public and school libraries with reference to the educational values of library services
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[4] "Death of social encounters": Investigating COVID-19's initial impact on virtual reference services in academic libraries
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Montague, Kaitlin E.
JOURNAL OF THE ASSOCIATION FOR INFORMATION SCIENCE AND TECHNOLOGY, 2022, 73 (11) : 1594 - 1607

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