Performance measurement in universities: ambiguities in the use of quality versus quantity in performance indicators

被引:61
|
作者
Kallio, Kirsi-Mari [1 ]
Kallio, Tomi J. [2 ]
Grossi, Giuseppe [3 ,4 ]
机构
[1] Univ Turku, Turku Sch Econ, Accounting & Finance, Turku, Finland
[2] Univ Turku, Turku Sch Econ, Management & Org, Turku, Finland
[3] Kristianstad Univ, Sch Hlth & Soc, Publ Management & Accounting, Kristianstad, Sweden
[4] Kozminski Univ, Warsaw, Poland
关键词
Academic publishing; Finland; performance measurement; universities' economy; efficiency and effectiveness; MANAGEMENT; SYSTEM;
D O I
10.1080/09540962.2017.1295735
中图分类号
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要
Performance measurement (PM) is now common in Western universities. This is also the case in Finland, where a new funding scheme was implemented to ensure that quality was included in universities' PM. However, this paper shows that the quality indicators in use are, in practice, quantitative. The paper is based on a large survey and has implications for university PM systems in Finland and internationally.
引用
收藏
页码:293 / 300
页数:8
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