Understanding The Mediating Role of Quality of Work Life on the Relationship between Emotional Intelligence and Organizational Citizenship Behaviors

被引：18
|
作者：
Alfonso, Lisbet [1 ]
Zenasni, Franck [1 ,3 ]
Hodzic, Sabina [2 ]
Ripoll, Pilar [3 ]
机构：
[1] Paris Descartes Univ, Sorbonne Paris Cite, F-92100 Paris, France
[2] Univ Valencia, E-46003 Valencia, Spain
[3] Univ Valencia, Work & Org Psychol, E-46003 Valencia, Spain
来源：
PSYCHOLOGICAL REPORTS | 2016年 / 118卷 / 01期
关键词：
emotional intelligence; organizational citizenship behaviors; quality of work life; well-being; sportsmanship; JOB-SATISFACTION; PERFORMANCE; COMMITMENT; ATTITUDES; MOTIVATION; PREDICTORS; CONSTRUCT; ABILITY; SCALE;
D O I：
10.1177/0033294115625262
中图分类号：
B84 [心理学];
学科分类号：
04 ; 0402 ;
摘要：
Organizational citizenship behaviors are not directly rewarded by organizations. However, they seem to contribute to excellent performance at work. The aim of this study is to test quality of working life's (QoWL) mediating role in the relationship between emotional intelligence (EI) and organizational citizenship behaviors (OCB). 203 French adults working regularly in teams completed validated self-report measures corresponding to each construct. The collected data showed that in the studied sample, a high quality of working life was associated with Sportsmanship behaviors. However, mediation was not observed for the other OCB subscales: Altruism, Helping, or Civic virtues. These behaviors tend to occur in individuals with high emotional intelligence scores, unrelated to their quality of working life. Theoretical background, practical implications, and limitations of the study are discussed.
引用
收藏
页码：107 / 127
页数：21
相关论文
共 50 条
  • [1] THE RELATIONSHIP BETWEEN AFFECTIVE COMMITMENT AND ORGANIZATIONAL CITIZENSHIP BEHAVIORS: THE MODERATING ROLE OF EMOTIONAL INTELLIGENCE
    Carmeli, Abraham
    Colakoglu, Sidika Nihal
    [J]. EFFECT OF AFFECT IN ORGANIZATIONAL SETTINGS, 2005, 1 : 77 - 93
  • [2] Emotional intelligence and organizational citizenship behavior: The mediating role of emotional labor
    School of Business Administration, Northeastern University, Shenyang 110819, China
    不详
    [J]. Dongbei Daxue Xuebao, 5 (753-756):
  • [3] The mediating and moderating role of burnout and emotional intelligence in the relationship between organizational justice and work misbehavior
    Shkoler, Or
    Tziner, Aharon
    [J]. JOURNAL OF WORK AND ORGANIZATIONAL PSYCHOLOGY-REVISTA DE PSICOLOGIA DEL TRABAJO Y DE LAS ORGANIZACIONES, 2017, 33 (02): : 157 - 164
  • [4] Relationship between perceived organizational justice and organizational citizenship behaviors: mediating role of organizational loyalty
    Mehdad, Ali
    Khoshnami, Atefeh
    [J]. INTERNATIONAL JOURNAL OF PSYCHOLOGY, 2016, 51 : 767 - 767
  • [5] The mediating role of quality of work life and organizational commitment in the link between transformational leadership and organizational citizenship behavior
    Hermanto, Yustinus Budi
    Srimulyani, Veronika Agustini
    Pitoyo, Didik Joko
    [J]. HELIYON, 2024, 10 (06)
  • [6] RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR
    Turnipseed, David L.
    Vandewaa, Elizabeth A.
    [J]. PSYCHOLOGICAL REPORTS, 2012, 110 (03) : 899 - 914
  • [7] The relationship among emotional intelligence, task performance, and organizational citizenship behaviors
    Carmeli, Abraham
    Josman, Zvi E.
    [J]. HUMAN PERFORMANCE, 2006, 19 (04) : 403 - 419
  • [8] Understanding the Role of Emotional Intelligence and Trust to the Relationship between Organizational Politics and Organizational Commitment
    Utami, Ami F.
    Bangun, Yuni R.
    Lantu, Donald C.
    [J]. 5TH INDONESIA INTERNATIONAL CONFERENCE ON INNOVATION, ENTREPRENEURSHIP, AND SMALL BUSINESS (IICIES 2013), 2014, 115 : 378 - 386
  • [9] INTERCULTURAL INTERACTIONS, PSYCHOLOGICAL FLOURISHING AT WORK AND INTERPERSONAL ORGANIZATIONAL CITIZENSHIP BEHAVIORS: THE MEDIATING ROLE OF CULTURAL INTELLIGENCE
    Mokounkolo, Rene
    Ceschiutti, Alexandrine
    Coillot, Helene
    Fouquereau, Evelyne
    Gillet, Nicolas
    Chevalier, Severine
    [J]. TRAVAIL HUMAIN, 2022, 85 (04): : 267 - 287
  • [10] PROMOTING ORGANIZATIONAL CITIZENSHIP BEHAVIORS: THE MEDIATING ROLE OF INTRINSIC WORK MOTIVATION
    Battistelli, Adalgisa
    Galletta, Maura
    Portoghese, Igor
    Pohl, Sabine
    Odoardi, Carlo
    [J]. TRAVAIL HUMAIN, 2013, 76 (03): : 205 - 226
12345