The application of total quality management to the public sector

被引：5

作者：

Younis, T

Bailey, SJ

Davidson, C

机构：

来源：

INTERNATIONAL REVIEW OF ADMINISTRATIVE SCIENCES | 1996年 / 62卷 / 03期

关键词：

D O I：

10.1177/002085239606200306

中图分类号：

C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;

摘要：

[No abstract available]

引用

页码：369 / 382

页数：14

共 50 条

[1] TOTAL QUALITY MANAGEMENT IN THE PUBLIC-SECTOR
SMITH, AK
[J]. QUALITY PROGRESS, 1993, 26 (07) : 57 - 62
[2] Job standardization and service quality: a closer look at the application of total quality management to the public sector
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Chou, CH
Chen, CM
[J]. TOTAL QUALITY MANAGEMENT, 2002, 13 (07): : 899 - 912
[3] TOTAL QUALITY MANAGEMENT IN THE PUBLIC-SECTOR .1.
SMITH, AK
[J]. QUALITY PROGRESS, 1993, 26 (06) : 45 - 48
[4] TOTAL QUALITY MANAGEMENT IN THE PUBLIC-SECTOR - MORGAN,C, MURGATROYD,S
TAYLOR, D
[J]. HEALTH ECONOMICS, 1994, 3 (04) : 294 - 295
[5] TOTAL QUALITY MANAGEMENT IN THE PUBLIC-SECTOR - MORGAN,C, MURGATROYD,S
CLARKE, S
[J]. BRITISH JOURNAL OF SOCIAL WORK, 1995, 25 (01): : 136 - 138
[6] TOTAL QUALITY MANAGEMENT IN THE PUBLIC-SECTOR - MORGAN,C, MURGATROYD,S
HOLLAND, T
[J]. JOURNAL OF PUBLIC HEALTH MEDICINE, 1994, 16 (04): : 498 - 499
[7] An Integrated Model of Technology and Total Quality Management for Public Health Sector Organizations
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Alfarraj, Osama
[J]. JOURNAL OF MEDICAL IMAGING AND HEALTH INFORMATICS, 2016, 6 (06) : 1435 - 1439
[8] TOTAL QUALITY MANAGEMENT IN THE PUBLIC-SECTOR - MORGAN,C, MURGATROY,S
PATON, R
[J]. JOURNAL OF SOCIAL POLICY, 1994, 23 : 605 - 607
[9] Impact of total quality management on work environment dimensions: An empirical study in the public sector
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Sainfort, F
[J]. PROCEEDINGS OF THE HUMAN FACTORS AND ERGONOMICS SOCIETY 42ND ANNUAL MEETING, VOLS 1 AND 2, 1998, : 1004 - 1008
[10] Impact of Total Quality Management on work environment dimensions: An empirical study in the public sector
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[J]. Proceedings of the Human Factors and Ergonomics Society, 1998, 2 : 1004 - 1008

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