Evaluation of a trust-modulated argumentation-based interactive decision-making tool

被引:11
|
作者
Sklar, Elizabeth I. [1 ]
Parsons, Simon [1 ]
Li, Zimi [2 ]
Salvit, Jordan [2 ]
Perumal, Senni [3 ]
Wall, Holly [2 ]
Mangels, Jennifer [4 ]
机构
[1] Univ Liverpool, Dept Comp Sci, Ashton St, Liverpool, Merseyside, England
[2] CUNY, Grad Ctr, Dept Comp Sci, 365 Fifth Ave, New York, NY USA
[3] Raytheon BBN Technol, 10 Moulton St, Cambridge, MA USA
[4] CUNY Bernard M Baruch Coll, Dept Psychol, 55 Lexington Ave, New York, NY USA
基金
美国国家科学基金会;
关键词
Argumentation; Trust; Human-agent interaction; COMPUTER SUPPORT; LOGIC; REASON; MODEL;
D O I
10.1007/s10458-015-9289-1
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
The interactive ArgTrust application is a decision-making tool that is based on an underlying formal system of argumentation in which the evidence that influences a recommendation, or conclusion, is modulated according to values of trust that the user places in that evidence. This paper presents the design and analysis of a user study which was intended to evaluate the effectiveness of ArgTrust in a collaborative human-agent decision-making task. The results show that users' interactions with ArgTrust helped them consider their decisions more carefully than without using the software tool.
引用
收藏
页码:136 / 173
页数:38
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