Training and management support as determinants of ERP success

被引：0
|
作者：
Bento, Fernando [1 ]
Costa, Carlos J. [2 ]
Aparicio, Manuela [3 ]
机构：
[1] Inst Univ Lisboa, ISCTE IUL ISTAR IUL, Lisbon, Portugal
[2] Univ Lisbon, Adv CSG, ISEG Lisbon Sch Econ & Management, Lisbon, Portugal
[3] Univ Nova Lisboa, Informat Management Sch Nova IMS, ISCTE IUL ISTAR IUL, Inst Univ Lisboa, Lisbon, Portugal
来源：
2019 14TH IBERIAN CONFERENCE ON INFORMATION SYSTEMS AND TECHNOLOGIES (CISTI) | 2019年
关键词：
IT Sucess; ERP; IS Adoption; Technology Accetpace; Success Evaluation Model; INFORMATION-SYSTEMS SUCCESS; TECHNOLOGY ACCEPTANCE MODEL; CONTINUANCE INTENTION; BEHAVIORAL INTENTION; USER SATISFACTION; MCLEAN MODEL; USAGE; ADOPTION; IMPACTS; EXTENSION;
D O I：
暂无
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
ERP (Enterprise Resource Planning) are important software tools that links all functional areas of organizations. The ERP plays an important role in the support at management levels, strategic, tactical and operational, but also in the day-to-day decision making of our organizations. Our model is focuses on the impact of top management support and user ERP training on adoption and success dependent variables of information systems. The results of this study show us how these independents variables can be determinants in the evaluation of ERP success.
引用
收藏
页数：6
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