Reasoning about online and offline service experiences: The role of domain-specificity

被引：0
|
作者：
Bhatnagar, N [1 ]
Lurie, NH [1 ]
Zeithaml, VA [1 ]
机构：
[1] Univ N Carolina, Chapel Hill, NC 27514 USA
来源：
ADVANCES IN CONSUMER RESEARCH, VOLUME XXIX | 2002年 / 29卷
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D O I：
暂无
中图分类号：
Q98 [人类学];
学科分类号：
030303 ;
摘要：
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页码：259 / 260
页数：2
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